♡ Each item is custom-made, so there may be variations in scratches, dirt, wrinkles, or slight differences in the length of the chain. The chain length refers to the length excluding the clasps, fasteners, and charms. While we try our best to inspect each item before shipment, there may be instances where some issues are overlooked.
♡ Please note that the actual product may appear different from the image due to variations in lighting and other factors. We kindly ask for your understanding that we cannot accommodate requests for items that look different from the expected image. ♡ The standard shipping method is regular or non-standard mail, which does not provide tracking numbers or guarantees. We cannot be held responsible for any loss or damage that occurs during delivery. However, for an additional fee, we can arrange for shipping with tracking. Please let us know if you would like to upgrade the shipping method.
♡ Once the order has been placed, we are unable to accept cancellations.
Thank you for your understanding and cooperation. ^_^